The first step is to visit our online portal and enter your care request (schedule, start date, etc.) The portal will show you the locations that are closest to your address for the program (age) you need for your child.
Once your request is received, staff will get back to you regarding availability and next steps. (This process also is how you are added to our waitlist.)
When a child care space in our programs is offered and accepted, families must complete the full registration package (provided by the centre) and pay a non-refundable administrative fee, of $50.00 per child.
A date will be set up for a play visit. During the visit, educators will have an opportunity to observe your child interacting with others and provide you with information to determine the level of support the child may require in adjusting to the program.
After the child has been attending for six weeks, an opportunity will be provided for the Supervisor, staff member(s) and parents/guardians to discuss the child’s adjustment to the program. This provides both parties with an opportunity to ask questions, share information and ideas, and determine whether the centre is able to meet the child and his/her family’s needs.
When all spaces in Umbrella Family and Child Centres (UFCC) are full, UFCC is committed to maintaining a wait list that ensures respect for each family and maintains their confidentiality. This is done in a fair, equitable and transparent manner. Parents may request information as to their child’s position on the wait list at any time from the site’s Supervisor.
In accordance with the Collective Agreement between UFCC and CUPE Local 3491, priority is given to employees’ children on the wait list. Whenever possible, priority is also given to siblings of children already registered in a UFCC program or to children transferring from one UFCC program to another.
UFCC does not request or require a fee or deposit from families for placement on the wait list.